The importance of people in our business
At Mike Martin Windows, we believe great businesses are built on great people, and our team has been the cornerstone of our success for over 35 years. Among them is Wayne, our outstanding Senior Surveyor and a true Cornwall windows and doors expert. Wayne’s extensive expertise, combined with his star personality, makes him a trusted professional and a vital part of our family-run, award-winning company. His ability to work effortlessly with Cornwall’s unique and varied properties ensures that homeowners can rely on him for expert advice and high-quality results.
Our senior surveyor
It’s no exaggeration to say that our people are the heart of Mike Martin Windows. Wayne exemplifies the professionalism, reliability, and dedication that our customers have come to trust over the decades. His role highlights our belief that investing in our team directly leads to customer satisfaction – a principle supported by research showing that businesses with highly engaged employees experience 21% greater profitability.
This focus on fostering a positive workplace translates into exceptional outcomes for our customers. Whether it’s expertly installing bespoke high-quality uPVC doors, upgrading homes with energy-efficient aluminium window systems, or delivering tailored solutions to meet homeowners’ unique needs, Wayne’s commitment and attention to detail reflect the values we hold dear. His contributions underline just how much we value the talented individuals who make it all happen.
Here’s what Wayne had to share in our Q&A session:
The important stuff. Jam or cream first?
Jam!
Briefly describe your role and a typical day at work for you.
I’m the Senior Surveyor, so my day involves domestic and site surveys and ordering materials to keep our projects running smoothly.
Since you started working in the windows and doors world, what has surprised you the most about the industry?
The sheer amount of choice available – it’s incredible how much the industry has evolved.
What part of your job makes you smile the most?
The people I work with.
If you could shadow anyone in the company for a day, who would it be and why?
Phil, one of our fitters, to see how efficiently he works on-site.
If you could confuse future archaeologists with a cave painting from 10,000 years ago, what would you draw?
The DeLorean from Back to the Future!
Who’s the most famous person you’ve ever met?
Donny Osmond.
Is there someone else on the team who deserves a shout-out?
Zoe – she’s brilliant!
Would you rather have the ability to see 10 minutes into the future or 150 years into the future?
150 years – I’d love to see what’s ahead.
Favourite place to holiday?
Cuba.
Sweet or savoury food?
Both – why choose?
Which actor or actress would you want to play you in the movie about your life?
Ricky Gervais – I think he’d capture my personality perfectly.
Beyond his technical role, Wayne’s approach defines what makes Mike Martin Windows different. From our no-pressure, bespoke solutions to our trusted home renovations, Wayne’s work ensures we meet the diverse needs of Cornwall’s homeowners.
Conclusion
At Mike Martin Windows, team members like Wayne are the foundation of our success. His passion for helping homeowners and his ability to deliver tailored door designs and various window styles ensure that every project we undertake is seamless and of the highest quality. When you choose us for your Cornwall windows and doors needs, you’re not just selecting products – you’re choosing a team of experts who truly care about your home.
So, the next time you’re ready to enhance your home exterior, improve energy efficiency, or discuss unique property features, why not let a Cornwall windows and doors expert guide you? After all, every great home improvement project starts with a trusted, knowledgeable professional.
Why wait to make your dream home a reality? Reach out to us online or in person for a free, no-pressure quote or use our online design tool to get started today.