Who and what are Which? Trusted Traders?

Which? has been rigorously testing products and services for more than 60 years. The Which? Trusted Trader logo is a sign of reputation and trust; helping consumers choose the right trader for them and giving good traders the recognition, they deserve.

From humble beginnings in 1957 working out of a converted garage in Bethnal Green, Which? are now the largest consumer body in the UK. As a not-for-profit charitable organisation, all the money that they make through commercial means is invested right back to support our work as a consumer champion.

which? Trusted trader - Mike Martin Windows
Which? Trusted Trader
Pictured from left to right: Nick our Business Manager, Nicki from Accounts and Rich our Trade Sales Consultant
Which? Trusted Traders

Mike Martin Windows - Approved Which? Trusted Trader

At the start of 2022 Mike Martin Windows obtained the approved Which? Trusted Trader accreditation. In order to become endorsed by Which? Trusted Traders, Mike Martin Windows, had to pass a strict assessment and meet exceptionally high standards set out by Which?

As a company, we feel that, as well as offering reassurance to our customers, the Which? Trusted Trader logo offers us the deserved recognition for our high standards throughout our sales and quotation process, fitting and aftercare.

which? Trusted trader - Mike Martin Windows

What our customers say

Great professionalism, very impressed

I ordered two replacement windows in July 2024. They were fitted on 3rd September 2024. The whole process from start to finish was handled with great professionalism. I was very impressed throughout and wouldn’t hesitate to recommend this company to anyone. No wonder they have such good reviews.

09/24

Harvey, S

Exceeded my expectations

From the initial query right through to installation and completion, the company have exceeded my expectations. Friendly and respectful. Always on time, such a joy to find a company such as this. I will recommend to others and have already asked for a quote for further works.

09/24

Earnshaw, T

Windows are superb

We were away when the windows were installed, so cannot comment. However, the house was spotless on our return and the windows are superb.

09/24

Husband, J

Highly recommended

Very efficient friendly and professional service- highly recommended

09/24

Fallon, J

Excellent to deal with

Mike Martin Windows are excellent to deal with and all the installations we have had done are of a very high standard.

Aug 24

Sue & Doug

Punctual and prompt

The two fitters were friendly and efficient and left it tidy. They answered a query I had the next day and came back to make an adjustment promptly.

Aug 24

Blackwell, S

Professionally done and friendly

Replacement of three faulty UPVC sash windows – the work was done professionally and to budget. Phil and Tom who did the work did so knowing what they were doing. They were polite and friendly. They cleaned up afterwards. Nothing went wrong and when I asked for a different style of interior windowsill on one of the windows this was done to my wishes.

Aug 24

Harper, S

Lives up to its reputation

Very impressed What more can I say. I hope the window lives up to its reputation and stays as it is through coastal winter storms for may

Aug 24

Hallwood, L

LOVE our windows

I found the whole process seamless, from the quote to the installation. The CAD’s, invoice process Everyone I spoke to were polite, friendly/helpful!! Zoe, Kirsty, Mel, the surveyor and fitters! Would highly recommend. Oh and we LOVE our windows. Hoping Mel can come back with a workable idea for our dining room French doors 😉 Thank you to the whole team- The Perry’s 🙂

Aug 24

Perry, C

Great service and communication

Great service and communication throughout each process of the install.

Aug 24

Holland, R

Very Impressed

I was very impressed with the work of fitting a door for me

Aug 24

Wade,

Great service from start to finish!

We have been very happy with our experience having our door fitted by Mel Hill and wouldn’t hesitate to use them again in the future when we plan to replace our windows. A great service from start to finish!

Aug 24

Sole, J

Professional and efficient

Professional and efficient

Aug 24

Kotwinski, D

Quality products

Can trust Mike Martin to install quality products in a professional manner. We purchased a new front door, new bathroom window and several replacement double glazed units. Very happy with everything!

Aug 24

Nicholas, C

Very friendly and helpful

Fitted a new window in a third-floor attic room. Completed it to high standard and on original budget. Very friendly and helpful communication.

Aug 24

Reynolds, R

Full service

Replacement of 4 windows and full cladding and insulation to front of property.
July, 24

Beale

Outstanding communication and work

Outstanding Communication and work from start to finish, Highly recommend Mike Martin windows. Professional company, really polite staff.
July, 24

Prynne, K

Excellent communication, friendly and courteous

Install two windows and repair another. Installed on the agreed date and to the amount quoted. Excellent communication from the office staff and friendly courteous fitter. No issues with the latest installation. Problems on a previous installation (front door) that only became apparent in the winter with driving rain and high winds were resolved quickly and efficiently.
July, 24

Bate, W

All very helpful

Great first impression the communication was great between us all. Was contact as soon are our French doors arrived. I had a few problems with my computer and phoned up and paid over the phone with no problems. Nothing was too much hassle for the team they were all very helpful with a very friendly service.
July, 24

Flannigan, T

Very Simple

The whole experience was very simple.
July, 24

Underwood, G

Efficient, clean and tidy

Installation of 2 x doors and 3 x windows, carried out efficiently and within budget. I have used Mike Martin Window Systems before and found them to be efficient, clean, and tidy. A problem I had was completed satisfactorily.
July, 24

Moroney

Everything was excellent

This was an extra job on a separate property after Mike Martin had installed windows, doors, fascias and guttering on our main residence and annexe. Everything was excellent.
July, 24

Uman

Really impressed by Mike Martin Windows

Was really impressed by Mike Martin Windows, installation was carried out as they said it would be.
June, 24

Faraway, S

Completely satisfied – a good choice!

Efficient service from rep., surveyor, installers & office staff. Completely satisfied – a good choice!
June, 24

Gilbey, P

The fitter was great

We had 4 new windows put in, one had to have some brick work removed, the fitter was great, friendly, on time, clean and tidy, no problems.
June, 24

Callaway, A

The fitter was excellent

We had a utility room door and window fitted into a new extension. It was installed on the agreed date. We are happy with the product and the standard of installation. The fitter was excellent and got on with the job.
June, 24

Walker, D

The work was carried in a professional way

They removed the old windows and doors and fitted new windows and doors. The work was completed on time and on budget. The work was carried in a professional way with good communication between the installer and the customer and the house was left clean and tidy, and all the old materials were taken off site. We had an issue with the new front door which was resolved straight away.
June, 24

Taylor, I

A pleasure to deal with

I have found Mike Martin Windows a pleasure to deal with. They have done everything they said they would do – when they said they would. Alan who fitted our new doors was an efficient, tidy, and friendly. Having had a disappointing experience with another local window company – I am delighted to have found Mike Martin Windows
June, 24

Buckland, G

Incredibly tidy, efficient, friendly

Replaced windows/doors. Incredibly tidy, efficient, friendly (Phil & Tom). They & the company were really supportive with discovery of asbestos & how to solve the issue
June, 24

Byrne, W

Would definitely recommend

Fitted a new composite door, all work completed in timescale. Door lock was faulty ,the company couldn’t fix to their satisfaction so ordered and fitted a replacement. Very pleased with fitting it was handled well , was kept informed at all times. Would definitely recommend.
June, 24

Tucker, S

It was done to the agreed schedule and budge

Remove and replace windows. It was done to the agreed schedule and budget. First impressions good, good communications from start to finish, any problems sorted immediately. Any problems were resolved satisfactorily
June, 24

Hynes, D

Very satisfied

ne replacement UPVC window. Very satisfied with quick service and customer care.

May,2024

Warner, K

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